Shipping Info

ABOUT THE DELIVERY TIME

Delivery time: Total Delivery Time = Processing Time + Shipping Time.

Processing Time: Before shipping your order, normally we need 2-5 business days to prepare your products. The processing time is separate from the shipping time. Kindly note a small number of orders may still need between 5-7 business days depending on stock availability.We will ship to the address you entered before you pay, please make sure the shipping address is correct. If you want to change the address, please contact us at coofandy520@gmail.com within 12 hours.

During the COVID-19 period, the factories and warehouse is being operated under additional guidelines to ensure the safety of both the workers and the products.

So the processing time will be longer than before. we need extra 1-3 business days to prepare your orders, do strict quality-control tests, thorough disinfection, and carefully packed.

Shipping time: Generally, for Global Shipping, it will take 12-25 business days for your orders to reach you, some distance area might take even longer.

For US Domestic Shipping, it will be delivered in 3-7 business days for most US, some distance area might take a bit longer.

Notice: Affected by the COVID-19, the timeliness of logistics may be reduced.

Our system will send you notification emails automatically once your parcel is out for delivery and delivered, please wait patiently.We appreciate your kind understanding. Please pray with us for the world to get through this tragedy sooner safely.

Delivery time may vary, especially during the peak periods. Please be more patient.

 

 

ZONE

 

SHIPPING METHOD

 

PROCESSING TIME

 

DELIVERY TIME

 

ORDERS

 

KILOGRAMS

 

SHIPPING FEE

 

US

 

Standard

 

2-5 Business Days

 

3-7 business days

 

No limit

 

No limit

 

Free

 

Global

 

Standard

 

2-5 Business Days

 

12-25 business days

 

0-$48.99

 

No limit

 

$4.99

 

Global

 

Standard

 

2-5 Business Days

 

12-25 business days

 

$49 and up

 

No limit

 

Free

 

Email: support@coofandy.com

Phone: 413 236 9673  (The phone system is upgrading, please contact us at support@coofandy.com)

Address:901A5, No. 6, Kangli City, No. 66, Pingji Avenue, Shanglilang Community, Nanwan Street, Longgang District, Shenzhen,China

Working Time(Mon. - Fri. 10:00-12:00 AM PST, 2:00-5:00 PM PST)